NEW PATIENTS will receive a CALL from our Reception Team so that we can check your details and ensure you receive your Welcome Email and are all set for your appointment.
EXISTING PATIENTS will receive a CALL/SMS/EMAIL, Please reply ‘Y’ to the SMS to CONFIRM YOUR APPOINTMENT.
If you are a New Patient, please take a moment to listen to this two minute video as we Welcome and familiarise you to Brisbane Smiles.
You will receive a text and email with a link to complete your New Patient Information. Please complete this as soon as possible in preparation for this appointment.
Our Dentists are thorough in your Dental Assessment, and we have a detailed form we require prior to the commencement of your appointment.
Please Email Us your completed form by the Day Prior to your Appointment. You will shortly receive a Welcome Email with a link to this form and you can simply reply to that email with your completed form.
If your appointment is made with short notice, please allow 20 minutes to arrive early and complete your form prior to your Appointment.
If you are attending for a New Patient Check-up and Clean – then this offer gives you great value. It includes a Basic Clean. This basic clean is what is considered an ‘Above the Gums Cleaning’ of your teeth. If you have Periodontal Disease, Moderate-Severe Tartar buildup, or sensitive teeth during cleaning then you will require additional cleaning appointments at additional costs. This additional cleaning would be ‘Below the gum-line’ cleaning.
Our team is committed to running on schedule. With Your Changes to Appointments made more than 2 days in advance allows our team to offer this time to our other valued patients.
Changes within 2 days of the appointment any Appointment does incur a fee of $100 (or 10% for larger treatments), and you will be required to pre-payment for future appointments.
Changes to your appointments need to be made by the patient (or patients guardian) over the phone, please call 38703333. For privacy reasons we will not accept cancellations or make appointment changes via email, messenger or text.
Level One, 31 Sherwood Road Toowong, Brisbane
Phone (07) 3870 3333
Appointment Booking Conditions:
Appointments will be confirmed by Brisbane Smiles on the following business day.
Please call Brisbane Smiles on 38703333 if you miss the confirmation call or text.
Appointment Changes allowed up to 48 hours prior or a fee will be charged.
If you display any symptoms or increased risk of exposure to Covid-19 please call on 38703333.
Brisbane Smiles will prioritise your emergency needs. If after hours please schedule the next suitable time and call 38703333 for additional appointment times.