Employment @ Brisbane Smiles

It is our vision to enhance the lives of our patients through exceptional dental care. Our Vision is to provide Brisbane’s number 1 Patient Experience with the best team creating stunning smiles. Our team is the energy that feeds Brisbane Smiles! Brisbane Smiles (Smiles Only Pty Ltd) is a family-owned Dental Practice which is committed to continual improvement and high-quality dental care. We are a single-site Dental Practice with a vision to increase from 6 to 12 dental chairs over the next 5 years (in the one primary location).

Our team is important to the practice so, should our team welcome you into our practice, we will be committed to treating you and your family as part of our practice family.

The practice commenced in 1948 at the Taringa Fiveways by Dr Max Kenny, and was moved to a purpose built facility at 31 Sherwood Road Toowong in the early 1980s by my father, Dr Graham McKay where we remain today. The practice has grown to six chairs with a full-service dental laboratory in a 434sqm facility.  Our team consists of multiple role levels from the Directors to the Practice Manager to Dentists, Oral Health Therapists, Dental Hygienists, Dental Technicians, Department Leaders to Treatment Coordinators, Reception, and Dental Assistants. It is our goal to provide role progression and to see our team members grow with opportunity and experience.

We have well-defined accountability for each role and team member. This includes having an in-house Marketing role, Dental Technicians and a dedicated Call Centre with Reception staff taking responsibility for New Patient Bookings and Attendance. Since the commencement of Covid we have grown from a 10-person team to a 22+ person team and with our goals of 20% annual growth, the team is continuing to grow which delivers growth opportunities to our team members.

The practice offers all General Dental Services and we have special interests in Aesthetic and Implant Dentistry. Equally important is growing our family and children’s dental care.


The roles within Brisbane Smiles Include:

  • Dentists
  • Oral Health Therapists
  • Dental Hygienists
  • Dental Technicians
  • Practice Manager
  • Marketing
  • Reception Leaders
  • Clinical Leaders
  • Receptionists
  • Treatment Coordinators
  • Dental Assistants

There are many career pathways available in our team and we expect entering our team has career-long opportunities for growth, professional and personal development.

Growth, Learning and Training

Our practice is committed to being future-focused and to do so we are all committed to learning.  We participate in the World-Leading Platinum Level of Scheduling Institute which is a United States practice management provider who trains in over 2,300 practices worldwide each year.

The program has implemented many systems and a Trainer attends our practice each Quarter for an Onsite 2-day program (or via Zoom 2020-21).

We have found this program to be transformational in introducing different systems which have significantly improved patient experiences and comfort.

As a Director, I (Dr Paul McKay) visit the Scheduling Institute in Atlanta or Phoenix twice annually.

Our team is committed and the training days and implementation days. The team finds these days fulfilling, enjoyable and on-topic.


Our team is a passionate group of individuals who come together to form an enviable group of talented team players.

The practice is committed to celebrating ‘wins’ and also to growth both professionally and personally.

Our culture events are an opportunity for our entire team to meet and socialise.


Our team supports and participates in the community. We visit over twelve childcare and kindergarten centres each year to educate young children about healthy diets and their oral health.

Over the 2021-25 period we aim to give more than $100,000 to support important charities that our team also supports. This year we have supported Royal Flying Doctors, Salvation Army, The Smith Family, Brain Child, Ovarian Cancer Foundation, Currumbin Wildlife Sanctuary, and many more.


Our large team uses multiple levels of technology both on patients and for business operations.

Staff are empowered to complete timesheets using Deputy, and Leaders and Managers to approve timesheets using Deputy and Xero software.

Our patient care utilises the most up-to-date technology from digital intraoral sensors, Planmeca CBCT and OPG, to 3D Printers, Millings Machines, and a Full-service Dental Laboratory with four Qualified Dental Technicians on our team.

The Team

But, most of all, whilst dental practice is a busy environment, our team has fun and enjoys every moment by working together for each other and our patients.

Join Our Team

We are always looking for new members for our growing team. If you think you would be a great fit at Brisbane Smiles please apply

  • Let us know more about what your ideal role with Brisbane Smiles would be?
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✨ Congratulations to Jeremy, the lucky winner of our Teeth Whitening Giveaway! 🦷 We are delighted to recognise Jeremy for being such a fantastic and valued patient of Brisbane Smiles.

Jeremy, enjoy your Free Take-Home Teeth Whitening Kit and your brighter smile! 💙 Thank you to everyone who participated in this giveaway and stay tuned for more exciting giveaways and opportunities.

#BrisbaneSmiles #TeethWhitening #BrighterSmile #ZoomTeethWhitening #WorkplaceCulture #ValuedPatient
Considering correcting your smile with Invisalign? 😁 At your Invisalign Consultation, Dr Tara will demonstrate how Invisalign Treatment can enhance your smile with a Digital Smile Design Preview.

During the preview, you can visualise the likely treatment outcome of Invisalign on your very own smile! Watch how your misaligned teeth can become cohesive and straightened before your eyes ✨.

Book your Invisalign Consultation with Dr Tara today! Link in bio.

#Invisalign #InvisalignBrisbane #BrisbaneInvisalign #BrisbaneSmiles
Your care is our entire team's top priority 🦷 Did you know that our Dental Providers work closely with our Patient Coordinators to guarantee a seamless, stress-free experience?

When you receive treatment at Brisbane Smiles, you have a whole team of advocates for your Dental Health and patient education. This means that you will receive the very best Dental Care and feel informed and empowered every step of the way 😁.

Look no further than Brisbane Smiles for your partner in Dental Care. Book your next appointment via the link in bio!

#BrisbaneSmiles #DentalCare #BrisbaneDentist #BestBrisbaneDentist
A heartwarming smile transformation 💙 After their new smile was complete, the first thing that our incredible patient wanted to do was get a photo with his mum, finally smiling together.
“I went straight to mum to take a photo, I had been waiting years. She had tears rolling down her face.”
Here at Brisbane Smiles, we understand the importance of having the confidence to smile — it means sharing more smiles with the ones we love the most ✨
For this wonderful patient’s customised Smile Makeover, they received 3 Dental Bridges, 4 Porcelain Crowns, 6 White Fillings and a Gum-Lift.
To find out what you could achieve with a bespoke Brisbane Smiles Smile Makeover, book a consultation with our expert team today via the link in bio 💫
#smilemakeover #brisbanesmiles #smilesofbrisbane #beforeandafter #porcelaincrowns #dentalmakeover #brisbanedentist #veneers #veneersbeforeandafter
⚠️ Actual patient photo. Individual results will vary. All minor and major dental treatments have risks. Please seek the advice of a qualified healthcare professional before proceeding.
Have you ever felt overwhelmed by the information overload you can receive during healthcare appointments? Luckily here at Brisbane Smiles, you will be assigned a friendly Patient Coordinator to ensure you never feel this way at our practice 💙

Our skilled team of Patient Coordinators work with you to make sure you are informed and feel empowered to take control of your Dental Health. 🌟 We are firm believers in ethical Dental Care, and this is just one of the ways that we guarantee a transparent experience.

If you've been putting off necessary Dental Treatment, let us be your support 🦷 Book via the link in our bio today.

#BrisbaneSmiles #SmilesOfBrisbane #PatientCoordinator #EthicalDentalCare
Patient Experience is at the forefront of our Dental Care Philosophy 💙 During your appointments, you will receive comprehensive care from not only an experienced Dental Provider but also a Dental Assistant who ensures a seamless experience and your comfort. 

Overdue for your routine Dental Check-Up and Clean appointment? Let us take that stress off your hands, contact our friendly team to schedule an appointment and we will take care of the rest ✨ Link in bio.

#BrisbaneSmiles #DentalCare #BrisbaneDentist #DentalAssistant
Mouthguards are essential for protecting your teeth, jaw, and gums during sports and physical activities. They cushion impacts, preventing fractures, dislocations, and other serious injuries. 

Custom-fitted mouthguards offer the highest level of protection, made uniquely for your mouth. From sports to teeth grinding (bruxism) and even for snoring and sleep apnea, there's a mouthguard tailored for your needs. 

Visit Brisbane Smiles to get your custom mouthguard and ensure your smile stays safe and healthy! 💪

Book your appointment today via the link in our bio or call our team on 3870 3333 ✨

#brisbanesmiles #mouthgaurds #bruxism
Straightening smiles, one step at a time! 😁

Discover the freedom of Invisalign at Brisbane Smiles! We not only offer this clear aligner solution but also guide you through the entire process, ensuring you're comfortable and informed at every step.

Book your Invisalign consultation at 3870 3333 or via the link in our bio 🦷 Let's start your smile transformation together! ✨

#brisbanesmiles #Invisalign #dental
Meet Madonna and Steph, two of our Leaders here at Brisbane Smiles 👋 Between them, they ensure that your experience is exceptional from the moment you walk in, during your appointment through to when you leave with a smile on your face 💙

For the #1 Patient Experience, choose Brisbane Smiles 🌟 We make your Dental Care a luxurious experience that you look forward to, not something to avoid! 

💬 Take it from one of our patients Ana, who said "When I first stepped foot into Brisbane Smiles, I wasn't sure if I was in the right place! Madonna greeted me with such kindness and was so welcoming. Brisbane Smiles is unlike any Dental Practice I have been a patient at previously. The clinic itself is beautiful and much larger than any others, and it doesn't feel sterile at all. Each staff member is professional, friendly and caring and look after you as if you are really special."

Book your next appointment with us via the link in bio ✨

#DentalCare #PatientCare #BrisbaneSmiles #SmilesOfBrisbane #BrisbaneDentist
Transform your smile with custom dental solutions crafted in our advanced, on-site Dental Laboratory 🌟

From Porcelain Crowns to Dental Implants, our skilled technicians use cutting-edge technology to ensure precision and exceptional results.

Discover the Brisbane Smiles difference today! Contact us at 3870 3333 or visit the link in our bio 🦷

#brisbanesmiles #brisbanedentist
Experience compassionate care at Brisbane Smiles! 🙌

From your first step in, notice the difference - a team dedicated to listening, caring, and prioritising your well-being.

We make every dental visit as gentle and friendly as possible ✨

Join a dental family that truly cares. Schedule your appointment at 3870 3333 or via the link in our bio 💙

#brisbanesmiles #dentist #familydentist
Transform your smile with Porcelain Crowns! Perfect for restoring broken, weakened, or discoloured teeth 🦷

At Brisbane Smiles our Porcelain Crowns provide both functional and aesthetic benefits, and our advanced dental technology ensures a precise fit.

Book your consultation today and start your journey to a healthier smile! Contact us at 3870 3333 or visit the link in our bio 💙

#brisbanesmiles #dentist #porcelaincrowns




Book your next Appointment at Brisbane Smiles

Brisbane Smiles
Level One, 31 Sherwood Road Toowong, Brisbane
Phone (07) 3870 3333

Appointment Booking Conditions:

Appointments will be confirmed by Brisbane Smiles on the following business day.
Please call Brisbane Smiles on 38703333 if you miss the confirmation call or text.
Appointment Changes allowed up to 48 hours prior or a fee will be charged.
If you display any symptoms or increased risk of exposure to Covid-19 please call on 38703333.

>> Book Appointment Now <<

Brisbane Smiles will prioritise your emergency needs. If after hours please schedule the next suitable time and call 38703333 for additional appointment times.